Patient Experience

Our practice aims to provide a warm welcome to all patients new and old, with professional yet friendly staff to guide you through your first encounter.

Your comfort is one of our utmost concerns, so we endeavour to help you understand our dental procedures, inform you of your treatment and get you comfortable with our team of dentists.

In your first visit to our dental practice, you can expect a member of our team to welcome you in with a warm greeting and then request for you to fill out a new patient form.

If you have any queries or concerns, our staff is more than happy to help address any questions or confusion you may have.

You will then be guided into one of our comfortable surgeries and introduced to your dentist, who will perform a comprehensive dental assessment to get an idea of the state of your teeth.

This initial dental appointment may include a full examination, diagnostic x-rays, fluoride treatment and a professional clean and polish.

Following your examination, your dentist may inform you of any potential issues with your tooth and gums, and recommend the required treatments to combat the problem.

Our dentists will provide the information you need about getting treatment so that you can make an informed decision.

Financing

We ask that all treatment is paid for on the day. We accept EFTPOS, AMERICAN EXPRESS, MASTERCARD and VISA.

For exceptional cases a payment plan can be arranged using the services of DDPay. Please discuss this option with your dentist.

Other Services and Benefits